FAQs

Where is exotic disposables located?

We are based in San Francisco, California, USA.

Where do you ship?

We currently ship throughout the United States and to select international destinations. Shipping availability may vary depending on local laws, regulations, and carrier restrictions.

How long does shipping take?

Domestic orders are typically processed within 1–3 business days. Delivery times vary based on the shipping method selected and the destination.

Do you offer international shipping?

Yes. We ship to many international locations where permitted. Delivery times and customs requirements vary by country.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

I just placed an order. What happens next?

After your order is submitted:

You will receive an order confirmation email.
Our team will review and process your order.
Once your package ships, tracking information will be sent to you.
You can monitor your shipment until delivery.

Can I modify or cancel my order?

If you need to make changes to your order, please contact customer support as soon as possible. We will do our best to assist before the order enters the shipping process.

What should I do if I entered the wrong shipping address?

Contact customer support immediately. Address changes may be possible if the order has not yet been shipped.

How can I contact customer support?

You can reach our customer support team through our contact page, live chat, or email. We are committed to responding as quickly as possible to assist with your questions.